Massage Stones
Arch Border

Spa Etiquette

Appointment Scheduling

Please schedule as far ahead as possible in order to facilitate your requests. Do not hesitate to change estheticians or hairstylists at any time. This flexibility will help us meet your appointment needs. Groups of 4 or more may require a non-refundable 20% deposit.

Gratuity

Gratuity is appreciated by all staff members. Feel free to leave something extra if you enjoyed your experience. Gratuity can be left with the staff member or at the front desk.

Cancellation Policy

Although plans change unexpectedly, we do appreciate a minimum of 24 hours notice for cancellation. Spa packages require 48 hours notice or a 25% charge will apply.

Consideration of Others

In order to maintain a feeling of relaxation for all spa guests, please refrain from the use of cellular phones. We also request that if possible, children not receiving services remain in the reception area.

Gift Certificates

Gift Certificates are available for any of our services or packages as well as in any dollar amount. Gift Certificates must be presented at time of service. Lost certificates will not be honoured.

Hours of Operation

Tuesday 10 a.m. - 7 p.m.
Wednesday & Thursday 9 a.m. - 8 p.m.
Friday 9 a.m. - 6 p.m.
Saturday 9 a.m. - 4 p.m.

Payment Methods

MasterCard, Visa, Debit, Cash.

Arch Border